Refund Guidelines

  • Returned items must be in their original form (not worn, altered, washed) and have all original tags/labels attached
  • Items can be returned within 7 days after purchase.
  • Swimwear can only be returned if the hygiene seal has not been removed.
  • Please note that we are unable to refund cash for customers who pay using the cash on delivery option, you will get store credit as a refund.
  • For PayPal, Tabby, credit and debit card payment, the refund will always be paid using the same payment method you used to pay for your purchase.
  • Kindly double check that the items you wish to return do not fall under this list:

    • Sale items
    • Jewellery
  • Please note that any on sale/discounted item(s) can’t be returned or exchanged, unless they are faulty.
  • You will receive an email approving your return/exchange within 48 hours from the time of your request.
  • The collection fee for the return is 25AED.
  • For more details please visit our returns & refunds policy page

Make a Return

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